As our juices contain food grade ingredients they are considered consumables, and therefore we cannot accept returns. Please keep in mind taste is subjective, and you may not like every flavour we make. We strive to provide the best descriptions possible of each flavour to help assist you choose our flavours,and add reviews to each product page too assist in your choices.
Any hardware (pods, mods etc) has a 3 month warranty from date of purchase. If you are having issues with any hardware you have purchased from us, reach out via our contact form or message our facebook page and we will do our best to assist you. If the mod has failed within the 3 month window, send it back to us and we will replace it out of our stock (if in stock). If we no longer sell the item, we will ship it back at our cost and once confirmed faulty, refund the purchase price. You may also opt for a refund instead of replacement, but we must receive the faulty item before we will refund purchase price. We will not refund if you simply change your mind.